Free Shipping on orders in the lower 48 states. Actual shipping charges apply to US territories.
No handling charges. 7% sales tax applied to Indiana orders.
I ship USPS Priority Mail or UPS to destinations in the United States.
Shipments to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, & Guam are shipped UPS 2-Day.
I am not offering international shipping at this time.*
(*Exception: I do ship wholesale to Canadian shops.)
All packages include tracking number and insurance.
Packaging and DELIVERY
All items are made to order. Please allow 10 - 14 days for me to make and send your jewelry.
REFUND & RETURN FOR EXCHANGE POLICY
If it is within 7 days of when your jewelry was delivered to you, and if the jewelry is unused and in its original, excellent condition, plus its gift packaging, I will give a refund or accept a return for exchange.
Customer pays the postage for returning an item. Put the jewelry in a hard box and send it USPS Priority Mail or UPS with a tracking # and insured for the original, full cost of the jewelry.
Jan Peyser Jewelry, LLC is not responsible for jewelry damaged or lost in transit.
Please click "Contact Me" on this website to request a return authorization number and address. I will not accept any package without a return authorization, which you must place inside the package with your contact information.
If you purchase Jan Peyser Jewelry, LLC from a shop or gallery and want to make a return, you must return item(s) to the shop or gallery where you made the purchase.
or, You Can Fill Out and Submit My Contact Me Form to Speak With Me About an Item
Do Not Submit Your Credit Card Number in the Contact Form.
Your credit card information will be taken by phone.
I accept the following credit cards as means of payment: VISA, Master Card, American Express, and Discover. All orders are processed securely via a reliable, USA processing company; your credit card number and information will not be saved.